Ordering Process

DP Studio designs, crafts, and engraves jewelry, firearm, knives, and fine art. You are welcome to select from all the designs presented in DP Studio's portfolio, and the chosen item will be crafted upon your request. After selecting the desired design, please contact or call DP Studio at +1 608 770 4705 to inquire about ordering and pricing. We will answer your questions and send you an order form. For more detailed information, please, refer to ordering policy page.

First, please contact or call DP Studio at +1 608 770 4705 to discuss the elements of your special order. You will be required to specify as clear as possible all the details, including the desired metals, gems, design pattern, and size. Then, we will send you a preliminary drawing and will work close to insure your satisfaction with the design before you place an order. You will also receive a price estimate. After mutually agreeing on all the specifications, you will be asked to place an order and pay the required deposit.

To inquire about pricing, please, contact us or call us at +1 608 770 4705, and we will send you an estimate for your order. Please, note that all the price estimates can be guaranteed for ten business days only due to the liquid nature of gems and valuable metals markets.

All DP Studio products are crafted upon individual requests. The non-refundable deposit is meant cover artist's time, labor, and raw material expenses in case of order cancellation.

Yes, an order can be cancelled. In case of order cancellation, DP studio will keep the non-refundable deposit.

Design elements would not be alternated after an order has been placed. All the elements of custom design orders should be clearly outlined by DP Studio and accepted by the client prior to placing an order. Please, contact or call us at +1 608 770 4705 to discuss your special order.

After placing an order and paying the non-refundable deposit, you will be provided with an order status notification via e-mail, which will also include an approximate time you should have your item available. Also, you can always check the status of your order by filling out our contact form or calling us at +1 608 770 4705.

There are several means you can use to place an order. Our online contact form will provide step by step ordering guidelines. Its straight forward format will allow place an order, inquire about designs and prices, as well as discuss the details of your special order. Also, you can place an order via phone, fax, or letter - any mean that works better for you and is listed on our contact page.

The time it takes to craft an item varies with respect to complexity of the project, materials used, and labor involved in the process. You will be given an approximate time you should expect to have your order ready in the order status notification e-mail. In case of unforeseen events which might prolong the engraving process, you will be notified immediately.

The time frame for each order is determined individually according to complexity of the project, materials used, and labor involved in the process.